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Frequently Asked Questions

Terpenes

What are terpenes?

Are all terpenes extracted from steam distillation?

TasteBudds

What is TasteBudds?

What are the differences between MCT and PG

Are MCT and PG safe to consume?

What are TasteBudds flavors made of?

Do TasteBudds work with all forms of concentrates?

How potent are the TasteBudds flavors?

Will TasteBudds flavors change color?

Remedies

What is your Remedies product line?

What’s the difference between Full Spectrum and Broad Spectrum?

What are your Entourage Blends?

Who can use Remedies?

Consumption

Can terpenes be ingested?

Are your products Food Grade and Non-GMO?

What levels of terpenes are safe for consumption?

Usage and Mixing

How should I store terpenes?

What is headspace? How will it affect storage?

How do you measure them?

What temperature can terpenes tolerate? How much heat can I use while mixing?

What is the difference between terpene blends and isolated terpenes?

What makes your terpenes better than the competition?

Calculate your Add Back Rate

Convert grams to ounces

Convert ounces to pounds

Convert gallons to pounds

Quality Control and Regulatory

Do you have Food Grade Certification?

Are Extract Consultants products Non-GMO?

Do they contain solvents?

What certifications are available?

Do you offer viscosity agents?

Shipping

How long does it take for my order to ship?

Do you sell larger sizes?

Do you sell sample sizes?

From where does my order ship?

Do you ship internationally?

Do you ship to Canada?

How long does it take to receive my order?

Which carrier do you ship with?

Troubleshooting

I added some flavors to my distillate and it turned cloudy. Why did this happen?

My flavors are not staying consistent. Sometimes they taste great, and sometimes I can't taste them at all. What am I doing wrong?

Are you selling bunk terpenes?

Does Extract Consultants provide White Label services?

Do you offer refunds?